Itc Grand Central, A Luxury Collection Hotel, Mumbai | Mumbai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

“The hotel's central location made exploring Mumbai incredibly convenient!”view full review

ITC Grand Central, A Luxury Collection Hotel, Mumbai, offers a blend of Victorian charm and modern luxury in its 5-star accommodations. Guests can experience award-winning cuisine and signature wellness services. This Mumbai hotel is recognized for its commitment to sustainability and exceptional service.

Rooms & Amenities

Elegantly appointed rooms and luxury suites provide panoramic views of Mumbai and the sea. The rooms include modern amenities such as air conditioning, a minibar, and flat-screen TVs. Guests in select accommodations enjoy access to 'Point of View,' the rooftop premium lounge, which offers a luxurious retreat.

Dining Options

Dining options include the all-day dining restaurant 'Hornby's Pavilion' and the premium South Indian fine dining restaurant 'Dakshin.' Both establishments emphasize local ingredients, offering a range of Indian and international cuisines. The hotel features a coffee shop and bar for additional casual dining.

Wellness & Business

Kaya Kalp - The Spa offers Ayurvedic and modern treatments alongside a fitness center and an indoor swimming pool. For corporate travelers, the hotel features versatile meeting spaces and a state-of-the-art business center. Additionally, the hotel is LEED Zero Carbon certified, focusing on sustainability.

Location & Attractions

ITC Grand Central offers easy access to public transport with nearby bus and monorail stations. Local landmarks include the Lal Baug Cha Raja and Shree Siddhivinayak Temple, approximately 2 km away. This Mumbai hotel is set in a vibrant area, close to cultural and shopping destinations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Club King Room Skyline View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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The Towers Lounge Access

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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King Room Skyline View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mumbai 1.8 mi

Airports

Chhatrapati Shivaji International (BOM) 10.4 mi

Train

Lower Parel railway station3300 ft

Dadar Railway Station 1.7 mi

Underground

Ghatkopar 7.6 mi

Jagruti Nagar 7.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Spa Experience

“I had an very nice spa experience during my stay. The 90-minute deep tissue massage I received was the best I've ever had. The atmosphere was relaxing, and I left feeling rejuvenated and pampered.” view full review

Delicious Breakfast Spread

“The breakfast at this hotel was nothing short of lovely! With an extraordinary variety of Indian and European options, it was a culinary delight. Every morning seemed like a feast, catering to all tastes and preferences.” view full review

Luxurious Room Setup

“The room I stayed in was beautifully decorated, spacious, and incredibly comfortable. The bed gave us perfect support for a restful night, and I appreciated the powerful shower head in the bathroom - a highlight of my mornings!” view full review

Excellent Bathroom Design

“The bathroom in my room was luxurious and well-maintained. The shower pressure was perfect, and the hot water was always available. It truly enhanced my overall experience, making me feel like I was at a high-end spa.” view full review

General

Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

Map view

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

City landmarks

Landmark

Siddhivinayak Mandir

1.4 mi

Museum

Nehru Science Centre

1.4 mi

Landmark

Dhobi Ghat

1.4 mi

Landmark

Bhau Daji Lad Museum

1.3 mi

Landmark

Lal Baug Cha Raja

3000 ft

Landmark

Sewri Fort

1.4 mi

Zoo

Jijamata Udyaan

1.4 mi

Mall

High Street Phoenix

1.6 mi

Landmark

Smaaash

1.4 mi

Landmark

Shree Siddhivinayak

1.4 mi

Landmark

Volte Gallery

3200 ft

Landmark

Phoenix Mall

4900 ft

Shopping Area

Palladium Mall

1.6 mi

Landmark

BAPS Shri Swaminarayan Mandir

1.4 mi

Landmark

Shree Siddhivinayak Ganapati Temple Trust

1.4 mi

Landmark

Fountain @ Phoenix Mall

4600 ft

Landmark

Namaste Tower

1.1 mi

Shopping Area

Raghuvanshi Mills

1.1 mi

Landmark

Hindmata

1.1 mi

Landmark

Ram Mandir

1.5 mi

Market

Dadar Flower Market

1.1 mi

Landmark

Nehru Centre

1.6 mi

Square

Kabutar Khana

1.4 mi

Landmark

3D Art Gallery

1.0 mi

Landmark

Tulika Arts Gallery

1.1 mi

Landmark

Bakri Adda

1.1 mi

Landmark

Impressions Art Gallery

1.1 mi

Landmark

Nehru Planetarium

1.7 mi

Church

St Ignacious Church

1.3 mi

Nearby

Ambedkar Road

Marubai Gaondevi Mandir

900 ft

Restaurants

Hornby's Pavilion

600 ft

ITC Grand Central Hotel

Kebabs & Kurries

1.6 mi

287 Dr B R Ambedkar Road ITC Grand Central Hotel

The Cafe Rooftop

600 ft

331 Dr Ambedkar Road Executive Enclave

Aditi

900 ft

Opposite Kem Hospital Opposite Kem Hospital Parel

Great Punjab Restaurant & Bar

800 ft

186 Dr Ambedkar Road Opposite Fire Brigade

Bawi Bride Kitchen

800 ft

804D

Ladoo Samrat

3100 ft

1 & 2 Habib Terrace

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

9.4

Location

9.2

Service

9.4

Dining

8.4

4.5/5 based on 3510 reviews

#3 of 528 hotels in Mumbai based on Tripadvisor

Margaret

United States, March 2025

5.6/10

My stay at ITC Grand Central was truly good, highlighted by really good hospitality. The staff went above and beyond to make my experience nice. However, the breakfast service was slightly hectic during peak hours, which detracted a bit from the overall luxury experience.

Rooms

9.0

The room was spacious and well-equipped with all necessary amenities. I particularly enjoyed the stunning view from the Executive Club room's window bed.

Service

10.0

The front office staff were attentive and helpful throughout my stay. Special thanks to Ms. Kajol for arranging a cake for our anniversary.

Location

10.0

The hotel is ideally located for exploring South Mumbai, making it easy to access local attractions and great dining options.

Dining

8.0

While the signature dishes I ordered were delicious, the breakfast experience could have been managed better to avoid long waits for seating.

Facilities

9.0

The spa services were fantastic, especially the head massages that provided a relaxing escape.

David

United States, February 2025

5.4/10

My stay at ITC Grand Central was truly amazing, with attentive staff and luxurious amenities that made me feel pampered. However, there were some minor hiccups with the billing process that left me a bit frustrated. Overall, I'd highly recommend this hotel for both business and leisure travelers.

Rooms

10.0

My room was spacious and comfortable, with a lovely view overlooking the beautiful garden. The grandeur of the decor really added to the experience. It even had a bathtub, which was perfect for relaxation after a long day.

Service

10.0

The service was exemplary. The staff, including Vishakha from the executive team, went above and beyond to ensure I was taken care of. Their welcoming spirit and eagerness to help made my stay even more enjoyable.

Location

8.0

Though not right in the touristy areas like Fort, the location was ideal for my meetings. It was just a short Uber ride to popular spots like Marine Drive and the Gateway of India, making it convenient for both work and exploration.

Dining

9.0

The dining experience was fantastic. Breakfast offered a huge spread with good choices, and room service was on point. I especially enjoyed the delicious chicken steaks and eggs during in-room dining.

Facilities

9.0

The hotel had a well-equipped fitness center and a lovely spa area. I appreciated the attention to hygiene and cleanliness throughout my stay, which made me feel safe.

Earl

United States, January 2025

6.0/10

My stay at ITC Grand Central was truly amazing. From the moment I arrived, the service was perfect, with knowledgeable and attentive staff. The room boasted a stunning view of Mumbai, which I loved. However, I wished there was a bit more variety in the dining options, especially during breakfast.

Rooms

10.0

My room was in perfect condition, offering a great view of the city below. It felt spacious and comfortable throughout my two nights.

Service

10.0

The staff were incredibly helpful, especially Miss Mitul who assisted me from check-in to check-out. Their kindness and attention to detail truly stood out.

Location

9.0

The hotel is situated in a bustling area of Parel, which is quite busy and has heavy traffic, but it's a great location for exploring Mumbai by taxi or Uber.

Dining

9.0

The dining experience was good with a superior spread, but I felt there could be a bit more variety in breakfast options to enhance it further.

Facilities

10.0

Facilities like room service and the spa were excellent, adding to the overall luxurious experience of my stay.

Ethel

United States, November 2024

7.4/10

During my stay at Itc Grand Central, I was impressed by the courteous staff and the fantastic culinary experience, particularly the Gosht Dum Biryani at Kebabs and Kurries. While my room was spacious and well-equipped, I found some aspects of the service inconsistent and the pool area underwhelming. Nonetheless, the overall experience was enjoyable, making it a nice trip.

Rooms

8.0

My room was spacious, tidy, and well-equipped, providing a comfortable environment for relaxation. However, the quality did not fully meet the standard I expected for a Club room.

Service

9.0

The staff was generally very friendly and attentive. I had really good service from Mitul in guest relations and Manoj at the reception, who made my stay much easier.

Location

9.0

The hotel's location was excellent, making it easy to access various points of interest and close to the airport, minimizing travel stress.

Dining

8.0

The dining options were extensive and excellent, especially during lunch and dinner. However, breakfast could have been better managed.

Facilities

7.0

The hotel offers several great facilities, but I found the pool area lacking in grandeur compared to the rest of the hotel.

Theodore

United States, October 2024

5.2/10

I had an amazing stay at ITC Grand Central. the ambiance was captivating, and the view from the sky deck was amazing. The staff were quite attentive, making sure my needs were met. However, the breakfast could have been better. it felt a bit average compared to what I expected from such a luxurious hotel.

Rooms

10.0

The King Room with Skyline View was spacious and fresh. it had a lovely sit-out that overlooked the city. I found it to be very comfortable, and the cleanliness was impressive.

Service

8.0

Most staff were incredibly helpful. from organizing activities to ensuring I felt welcomed. However, I did experience a bit of inconsistency with some staff regarding room details.

Location

10.0

The location is ideal. right in the heart of Mumbai, making it convenient to explore nearby malls and restaurants. It was perfect for getting around the city.

Dining

8.0

The dining experience was quite good. a wide variety of options available, though breakfast left something to be desired. The restaurants offered superb dishes overall.

Facilities

10.0

Facilities included room service and a fantastic in-room dining experience. it really added to the convenience of my stay.